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Privacy Policy

Privacy Policy

ITCIG-SENTTI Schools
Last updated: 9 October 2026

1. Introduction

ITCIG-SENTTI Schools (“I-SENTTI”, “we”, “our” or “us”) values your privacy and takes the protection of personal information seriously.

We provide inclusive special education teacher training and professional development in Cameroon. As part of our activities, we may collect personal information from website visitors, prospective students, educators, volunteers and other individuals.

This Privacy Policy explains what information we collect, why we need it and how we protect it. Furthermore, it outlines your privacy rights and explains how you can contact us.

We aim to follow applicable Cameroonian legislation, including Law No. 2024/017 of 23 December 2024 on personal data protection.

2. About ITCIG-SENTTI Schools

ITCIG-SENTTI Schools promotes inclusive education and supports the professional development of teachers in Cameroon.

Our headquarters are located at:

ITCIG-SENTTI Schools – Headquarters
ITCIG-SENTTI Inclusive Education Complex
Small Mankon, Bamenda
Mezam Division, North-West Region
Cameroon

Email: itcigsentti2006cm@hotmail.com
Website: https://i-senttis.com/

For personal information that we collect and manage directly, ITCIG-SENTTI Schools determines the purposes and methods of processing.

3. What Personal Information Do We Collect?

We may collect personal information when you contact us, enquire about training or interact with our website.

Depending on your interaction, this information may include:

  • Your full name and contact details.

  • Your email address and telephone number.

  • Information you provide through contact forms or emails.

  • Details relating to educational or training enquiries.

  • Information about volunteering, partnerships or donations.

  • Technical details, including IP addresses and browser information.

  • Cookie preferences and website usage information.

However, we only aim to collect information relevant to the purpose of your enquiry or interaction.

Where educational applications require additional information, we will explain the relevant requirements.

4. How Do We Use Your Information?

We use personal information to support our educational activities and respond to enquiries.

For example, we may use your information to:

  • Respond to questions and provide requested information.

  • Communicate about teacher training opportunities.

  • Review applications and educational enquiries.

  • Coordinate volunteering and partnership activities.

  • Respond to donation enquiries.

  • Maintain our website and improve its functionality.

  • Protect our systems against misuse or unauthorised access.

  • Meet applicable legal and administrative requirements.

Additionally, we may use relevant information to maintain accurate institutional records.

We will not use your information for unrelated purposes without an appropriate legal basis.

5. Our Legal Basis for Processing Information

We process personal information only when applicable law permits us to do so.

Depending on the circumstances, we may rely on your consent, contractual requirements or legal obligations.

Other lawful grounds may also apply under Cameroonian data protection legislation.

For example, we may need your contact information to respond to a training enquiry. Similarly, we may need certain records to meet administrative or legal requirements.

Where processing requires your consent, you may withdraw that consent by contacting us.

However, withdrawing consent does not necessarily affect processing that another lawful basis permits.

6. Website Contact Forms and Emails

When you contact ITCIG-SENTTI Schools, we use your information to understand and respond to your enquiry.

For example, you may ask about teacher training, volunteering, educational programmes or institutional activities.

Our authorised personnel may review your message and provide the relevant information.

Furthermore, we may retain correspondence when necessary for administrative purposes or future communication.

Please avoid submitting unnecessary sensitive personal information through general contact forms or emails.

For all enquiries, contact itcigsentti2006cm@hotmail.com.

7. Protecting Children’s Personal Information

We recognise that children and individuals with special educational needs deserve particular care when organisations handle their personal information.

Consequently, we aim to limit the collection of sensitive information to legitimate educational or administrative purposes.

Where appropriate, we seek consent from parents or legal guardians before processing children’s personal information.

We also aim to restrict access to sensitive educational information to authorised personnel.

Furthermore, we encourage parents and guardians to contact us if they have concerns about their child’s information.

Our commitment to inclusive education includes respecting the privacy and dignity of every learner.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to support its operation and improve the visitor experience.

Cookies are small files that websites place on your device. They can help websites remember preferences and maintain essential functions.

Depending on the services active on our website, cookies may support:

  • Essential website functionality.

  • Visitor preferences.

  • Website performance and security.

  • Analytics and usage measurement.

  • Embedded content from third-party providers.

Where applicable law requires consent, we will request it before activating non-essential cookies.

You can also manage or disable cookies through your browser settings.

However, disabling certain cookies may affect some website features.

9. Sharing Your Personal Information

ITCIG-SENTTI Schools does not sell personal information.

However, we may share limited information with trusted organisations when necessary for legitimate activities.

For example, these may include website hosting providers, technical support services or organisations assisting with educational administration.

We may also disclose information when applicable law or a competent authority requires us to do so.

Whenever we share information, we aim to limit disclosure to what is necessary.

Furthermore, we expect relevant service providers to maintain appropriate confidentiality and security safeguards.

10. International Data Transfers

Some website services may operate outside Cameroon.

For example, hosting providers, email platforms or technical service providers may process information in other countries.

Consequently, certain personal information may cross international borders.

Where such transfers occur, we aim to follow applicable Cameroonian legal requirements and implement appropriate safeguards.

We also consider the nature of the information and the protections available through relevant service providers.

11. How We Protect Your Information

We take reasonable steps to protect personal information against loss, misuse and unauthorised access.

These measures may include access restrictions, website maintenance, software updates and appropriate security controls.

Additionally, we aim to ensure that only authorised individuals can access information relevant to their responsibilities.

We also encourage visitors to avoid sharing confidential information unnecessarily.

Nevertheless, no website or electronic communication system can guarantee complete security.

Therefore, we continually recognise the importance of reviewing and improving information security practices.

12. How Long Do We Keep Your Information?

We aim to retain personal information only for as long as necessary.

The appropriate period depends on the purpose of collection and any applicable legal requirements.

For example, general enquiries may require shorter retention than educational or administrative records.

Furthermore, some information may need longer retention to meet legal obligations or resolve disputes.

When we no longer need personal information, we aim to delete or anonymise it securely.

13. Your Personal Data Rights

Applicable Cameroonian law provides individuals with rights concerning their personal information.

Depending on the circumstances, you may have the right to:

  • Request information about how we use your personal data.

  • Access personal information that we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion where applicable law permits.

  • Object to certain processing activities.

  • Withdraw consent where processing relies on consent.

  • Raise concerns about the handling of your information.

To exercise your rights, please email itcigsentti2006cm@hotmail.com.

We may request additional information to confirm your identity before responding.

Furthermore, certain legal obligations may limit our ability to fulfil particular requests.

14. Links to External Websites

Our website may contain links to external websites, educational resources or social media platforms.

However, ITCIG-SENTTI Schools does not control the privacy practices of independent third-party websites.

Consequently, we encourage visitors to review the privacy policies of external services before providing personal information.

This Privacy Policy applies primarily to information that ITCIG-SENTTI Schools collects and manages.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, educational activities or legal requirements.

When we make changes, we will publish the revised policy on this page.

Additionally, we will update the revision date so visitors can identify the latest version.

We encourage visitors to review this page periodically.

16. Contact Us About Privacy

If you have questions about this Privacy Policy, please contact ITCIG-SENTTI Schools.

You may also contact us to request access to your information or raise a privacy concern.

ITCIG-SENTTI Schools – Headquarters
ITCIG-SENTTI Inclusive Education Complex
Small Mankon, Bamenda
Mezam Division, North-West Region
Cameroon

Email: itcigsentti2006cm@hotmail.com
Website: https://i-senttis.com/

We aim to respond to privacy enquiries responsibly and treat personal information with confidentiality and respect.